Please remember, though, that the headphones should be intact and clean when returned. We don't want your earwax or dandruff any more than anyone else does.
If for some reason you end up returning your purchase, let customer service know (so we can pay the money back to the right place) and send the product back. That's it. We won't harass you or ask silly questions.
Naturally, if there's anything we could do better, we're happy to hear your ideas.